This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect and how that information is used), and how you can manage your cookie preferences.
Cookies are small text files used
to store small pieces of information on your device when a website is loaded in
your browser. They help the website function properly, make it more secure,
improve the user experience, and provide insights into what works well and what
needs improvement.
1. How We Use Cookies
Like most online services, our
website uses first-party and third-party cookies for several purposes.
- First-party cookies are mostly necessary for the website to function correctly and do not
collect personally identifiable data for marketing purposes.
- Third-party cookies are mainly used for analytics, marketing, and functionality such as
chat support or accessibility features. These cookies help us understand
how the site performs, how you interact with it, and to provide a better
and safer experience.
2. Categories of Cookies Used on Tublat.com
Essential Cookies
These cookies are necessary
for the core functionality of the website, including user authentication,
security, session management, and consent preferences.
They do not collect personally identifiable information for marketing purposes.
|
Cookie
Name |
Description |
Duration |
|
WHMCSy551iLvnhYt7 |
Technical WHMCS cookie required to manage client-area sessions (login,
cart, security). |
Session |
|
getterms_cookie_consent |
Stores your cookie consent preferences through the GetTerms banner
(required for GDPR compliance). |
Session |
|
TawkConnectionTime |
Keeps track of the connection between the visitor and the Tawk.to chat
server. |
Session |
|
twk_idm_key |
Required by Tawk.to to manage secure chat connections. |
Session |
Functional Cookies
These cookies enhance the
functionality of the site, such as live chat, accessibility features, and
remembering user preferences.
|
Cookie
Name |
Description |
Duration |
|
twk_uuid_521727297ca1334016000005 |
Identifies returning visitors to retain chat history across sessions. |
~6 months |
|
_hp2_id.404162694 |
Internal analytics cookie used by Tawk.to to analyze chat interactions
and improve service. |
~1 year |
|
_hp2_ses_props.404162694 |
Temporary cookie storing session data for chat functionality (visited
page, timestamp). |
Session |
|
asw |
Accessibility Statement Widget cookie. Stores accessibility preferences
(color, contrast, font, etc.). |
~1 month |
Performance / Analytics
Cookies
These cookies collect
anonymous data on website usage — such as page visits, time spent, and
interactions — to improve performance and usability.
|
Cookie
Name |
Description |
Duration |
|
_ga |
Google Analytics 4 cookie that distinguishes unique users and tracks
traffic. |
1 year |
|
_ga_L90MQFYJK4 |
GA4 session cookie that tracks website events and interactions. |
1 year |
|
_clck |
Microsoft Clarity cookie identifying visitors and storing session
insights over time. |
1 year |
|
_clsk |
Microsoft Clarity cookie linking multiple page views into a single
session. |
1 day |
Advertising / Marketing
Cookies
These cookies are used to
deliver relevant advertisements and measure the effectiveness of marketing
campaigns.
|
Cookie
Name |
Description |
Duration |
|
_fbp |
Facebook Pixel cookie used to track conversions and enable remarketing
through Meta Ads. |
~3 months |
Unclassified Cookies
At the moment, we do not use
any unclassified cookies.
If new cookies are added in the future, this policy will be updated
accordingly.
3. Managing Your Cookie Preferences
You can update or change your
cookie preferences at any time by clicking the “Manage Cookies” button
available on our website.
This will reopen the consent banner, allowing you to modify or withdraw your
consent at any time.
You can also adjust your
browser settings to block or delete cookies. Please note that disabling
essential cookies may affect the functionality of the website.
Browser guides:
·
Google Chrome: https://support.google.com/accounts/answer/32050
·
Safari:
https://support.apple.com/guide/safari/sfri11471/mac
·
Firefox: https://support.mozilla.org/kb/clear-cookies-and-site-data-firefox
·
Microsoft Edge / Internet Explorer: https://support.microsoft.com/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f
4. Legal Basis
and Compliance
We process data
collected through cookies based on the following legal grounds:
·
Essential cookies: processed under our legitimate interest to operate the website (Article
6(1)(f) GDPR).
·
All other cookies: used only with your explicit consent (Article 6(1)(a) GDPR).
This policy
complies with both the EU General Data Protection Regulation (GDPR) and the UK
General Data Protection Regulation (UK-GDPR) under the Data Protection Act
2018.
Tublat.com ensures that all data collected through third-party cookies (Google,
Meta, Microsoft, Tawk.to) is processed according to their respective privacy
policies and data protection frameworks.
